State Farm® Insurance Agent Bob Love

"BUYER BEWARE! Read the fine print before paying, because the home office takes two months to make refunds if your policy isn’t as expected. AND new policies don’t take effect for seven days. (For me, that meant the new car I bought stayed on the dealer lot since I couldn't drive it.) When purchasing new policies, I failed to check numbers line by line, trusting that the agent had quoted rates for the equal coverages I requested—“so I can compare apples to apples.” Thus my lower quote also meant lower coverages. Undisclosed to me, his quote also included a discount for the “Drive Safe and Save” monitoring program, which would require me and anyone who might drive my car to log in with their phone before operating the car—NOT acceptable to me and certainly not comparable to my existing insurance. When I became aware of these two problems, I immediately canceled my five paid-in-full policies BEFORE they even went into effect, but the full refund of $3,316 took over nine weeks to process. Maybe some people can cover that much without blinking, but it caused me and my family tremendous financial difficulties, stress, and lost opportunities. I'm not in the habit of rating businesses this low. But this was a HORRIBLE experience."

"I had the pleasure of working with Bob Love for my insurance needs, and I couldn’t be happier with the service I received. He was knowledgeable and attentive, taking the time to explain all the options and ensuring I had the right coverage for my Business. Thomazina Handy"

"It was an absolute pleasure working with Sierra at Bob love State farm Insurance. She went above and beyond with her kindness and support knowing I was going through a very tough time in my life she worked with me and following the absolute best deal she could for me given my circumstances. It made me feel like she was not only an insert insurance agent but she was a friend. Keep up the good work Sierra I look forward to speaking with you again at some point. I wish I could review you all with 10 stars⭐ just for being so kind and caring."

"Wow what a difference, people actually answer the phone. I received a call from my daughter telling me how much money The Bob Love State Farm office saved her so I gave Bob a call that he answered and I’m now a customer. Bob saved me 2 car payments a year on my Subaru Outback Limited so I’m thrilled to offer this feedback for others to join his team. I was with a Progressive Insurance agent they never answered there phones & when you left a message they would answer you with a txt message so I figured it was time for a change."

"Soooo this place has been really good to us so far especially 2 specific people named Sharee and Shi-ann , these awesome great ladies have been so so so helpful, polite, professional, courteous, attentive, and respectful, they go over and beyond expectations in my experience, they are always their to answer a question or help with just about anything, even after hours they have before (Bryce), it's a great group of people I feel and think it's good hands to be in, thank you all for being awesome, even when im not in the mood they are, and they help get you back into the groove because they are doing the leg work you were afraid that they wouldn't or couldn't do, I'm happy that this is my insurance company !"